FAQs

[title size=”big” type=”” align=”center” color=”#000000″ subtitle=”Ask a question or describe the problem you are facing.” classname=”faq-title-border”]How can we help?[/title]
[title align=”left”]Popular Questions[/title]

How much is delivery?
Answer: Delivery is FREE for orders over R2000 or more. Pargo to Pargo is R100, Postnet to Postnet is R110,

What are my delivery options and how much is delivery?

Delivery is FREE for orders totalling R1450 or more. Some of our delivery options are: Postnet to Postnet (2 to 7 working days = R100 up to 5kgs), Courier Door to Door (1 to 5 working days = R150+ up to 2kgs), Pargo (1 to 5 working days = R100+), Post Office and Client Collections (free). Above rates can change without notice, as they are based on an average estimation for cbd delivery and stock on hand.

When will my order be delivered?

If you urgently require a spy device, it is best to chat with the sales team first and check available stock. If you have ordered something that is in stock at our Spy Shop or Warehouse, delivery is between 1 and 5 working days (depends on your final delivery choice). Please ask a Sales Agent for a list of in stock items, then make a selection from that list (to avoid waiting). Out of stock items will take between 5 and 31 working days, as we will need to order from our international warehouse.

Can I change my delivery address after I have ordered?

Yes, you can change your delivery address before a courier has been booked. It’s not possible to change your delivery address after dispatch has been completed, so please always double check that your address details are correct at checkout.

How do I return something?

You’ll find those details on our Returns page.

Can I get a refund?

Yes, you can get a refund. Please view our Returns and Refunds page for further info.
[title align=”left”]Help Guides[/title]
[title size=”small” type=”normal” align=”left”]CRM & Help Desk[/title][tmpmela_list][list_item icon=”fa-caret-right”]Eleifend tellus[/list_item][list_item icon=”fa-caret-right”]Consequat vitae[/list_item][list_item icon=”fa-caret-right”]Cras dapibus[/list_item][list_item icon=”fa-caret-right”]Vamus elementum[/list_item][list_item icon=”fa-caret-right”]Dictum felis eu[/list_item][/tmpmela_list]
[title size=”small” type=”normal” align=”left”]CMS Integration[/title][tmpmela_list][list_item icon=”fa-caret-right”]Shopping Cart[/list_item][list_item icon=”fa-caret-right”]3D Cart[/list_item][list_item icon=”fa-caret-right”]Prestashop[/list_item][list_item icon=”fa-caret-right”]Bigcommerce[/list_item][list_item icon=”fa-caret-right”]Magento[/list_item][/tmpmela_list]
[title size=”small” type=”normal” align=”left”]Shopping Carts[/title][tmpmela_list][list_item icon=”fa-caret-right”]Blogger[/list_item][list_item icon=”fa-caret-right”]Drupal[/list_item][list_item icon=”fa-caret-right”]Google Sites[/list_item][list_item icon=”fa-caret-right”]Help Scout[/list_item][list_item icon=”fa-caret-right”]Joomla[/list_item][/tmpmela_list]
[title size=”small” type=”normal” align=”left”]CMS Block[/title][tmpmela_list][list_item icon=”fa-caret-right”]Curabitur ullamcorper[/list_item][list_item icon=”fa-caret-right”]Aenean vulputate eleifend[/list_item][list_item icon=”fa-caret-right”]Sed fringilla mauris[/list_item][list_item icon=”fa-caret-right”]Cum sociis natoque[/list_item][list_item icon=”fa-caret-right”]Nam eget dui[/list_item][/tmpmela_list]
[service style=”2″ title=”Live Chat” icon=”fa-comment-o”]Chat directly with a Megnor Guru for immediate answers to your questions.[/service]
[service style=”2″ title=”Email Us” icon=”fa-envelope-o”]Reach us by email any time! We’ll do our best to respond as quickly as possible.[/service]
[service style=”2″ title=”Call us 24X7″ icon=”fa-phone”]Talk to us directly for additional help immediate answers to your questions.[/service]