Payment Services, Payments Policy for Spy Shop

1. Accepted Payment Methods
We offer the following payment options for your convenience:
  • PayPal: Processed securely via PayPal’s platform.
  • Payfast and Paygate: Approved payment gateways for South African acquiring banks.
  • Credit and Debit Cards: Accepted via Payfast or Paygate.
  • Direct EFT (Electronic Funds Transfer): Bank details are provided on an official quotation from our sales team.
  • Cash Deposit: Bank details available upon request from our sales department in the form of an official quotation.
All transactions are processed in South African Rand (ZAR), and the merchant outlet country is South Africa.
2. Card Acquiring and Security
  • Payment Processing: Card transactions are securely processed through PayPal, Payfast, or Paygate, which are approved payment gateways for South African acquiring banks. These providers use industry-standard encryption, including Secure Socket Layer 3 (SSL3), to safeguard your payment information.
  • Card Details: No card details are stored on our Site. All payment information is entered and processed directly on the secure platforms of PayPal, Payfast, or Paygate. For more details on their security measures, visit their respective websites:
  • Security Commitment: We prioritize the protection of your payment data and comply with applicable payment security standards.
3. Customer Details
  • Separation of Data: Customer details (e.g., name, address, contact information) are stored separately by Spy Shop SA and are not linked to your card details, which are managed securely by our payment gateways.
  • Privacy: Your personal information is handled in accordance with our Privacy Policy and the Protection of Personal Information Act 4 of 2013 (POPIA).
4. Our Responsibilities
Spy Shop SA is responsible for:
  • The sale of goods and services offered on the Site;
  • Arranging delivery of purchased items;
  • Providing customer service and support; and
  • Resolving disputes related to transactions, in line with our Returns and Refunds Policy.
We strive to ensure a seamless and reliable purchasing experience.
5. Transaction Terms
  • Currency: All transactions are conducted in South African Rand (ZAR).
  • Merchant Location: The merchant outlet is based in South Africa at the time of presenting payment options.
  • Governing Law: This policy and all transactions are governed by the laws of the Republic of South Africa.
  • Domicilium Citandi et Executandi: For all legal purposes, including court processes, notices, or communications, Spy Shop SA designates its registered address as: Spy Shop SA, Amanzimtoti, KwaZulu-Natal, 4126, South Africa
6. Changes to This Policy
We reserve the right to amend this Payment Policy at our sole discretion and without prior notice. Any changes will be posted on this page with an updated effective date. Your continued use of the Site after such changes constitutes acceptance of the revised terms.
7. Company Information
  • Legal Entity: Spy Shop SA (PTY) LTD, a private company registered in South Africa.
  • Trading Name: Spy Shop SA.
  • Registration Number: 2018/441280/07.
8. Contact Details
For payment-related inquiries or assistance, contact us during office hours:
  • Call / WhatsApp: 063 501 9194
  • Email: admin@spyshopsa.co.za
9. Privacy and Personal Information
We take reasonable steps to protect your personal information as defined under the Promotion of Access to Information Act 2 of 2000 (PAIA) and POPIA. For more details, refer to our Privacy Policy on the Site. The PAIA document is available at: http://www.polity.org.za/attachment.php?aa_id=3569.
Legal Notes
This policy ensures compliance with South African laws, including POPIA for data protection and the Consumer Protection Act for transparency in payment processes. It limits liability where permissible, clarifies responsibilities, and aligns with eCommerce best practices.
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